448READY, get set, sell! Oh, wait – you ain’t ready! Most salespeople are half prepared. They know everything about their company and their product but they know nothing about their prospect. The secret to sales is be “triple” prepared.
Sales blessing or sales curse — The net is a choice
439#439Sales blessing or sales curse The net is a choice.
Picture, picture on the wall — who’s the top server of them all?
#631 Picture, picture on the wall -- who's the top server of them all? As a customer service and customer loyalty expert, I am constantly challenged to "set the standard" and "set the example." For the past 20 years I have lived by the 5,000 year-old Chinese Proverb: "To Serve Is To Rule." I found that the more I served, ...