Picture, picture on the wall — who’s the top server of them all?
#631 Picture, picture on the wall -- who's the top server of them all? As a customer service and customer loyalty expert, I am constantly challenged to "set the standard" and "set the example." For the past 20 years I have lived by the 5,000 year-old Chinese Proverb: "To Serve Is To Rule." I found that the more I served, ...
