Webster defines rapport with several words: relation, connection, accord, harmony, and agreement.
Making the Prospect Confident to Buy
The prospect won’t buy if he/she lacks confidence in you or your product.
Make a Sale on Monday. It Does Wonders for Your Week.
I’m often asked if there is some secret for consistent sales performance. The answer is simple: Have a great Monday. Have a great Friday.
Don’t know the answer to a question? Turn it into a sale!
When a prospect asks a question, and you don’t know the answer, there is a universal look of terror that comes over salesperson’s face, right?
Sales words and phrases to avoid at all costs! Create a new way to ask for the sale.
My friend Mitchell Kearney is the best commercial photographer in this region.
Who You Listen to is Who You Buy From.
The dental hygienist said you need a better toothbrush. They had two on display. I bought the one she recommended, Sonicare. She said, “It’s the one I use.” At the front desk, there were two other people with toothbrushes like mine. “We’re selling a lot of toothbrushes today.” Exclaimed the receptionist. “Do you do this every day?” I queried. “Oh …
Put Out the Fire and Protect the Customer.
Most people watch fires on the news. The people who don’t are the firefighters and the people whose house is on fire.