My secret to writing is not complex: I write like I talk.
The Phone is Smart. How Smart is the User?
#1048The Phone is Smart. How Smart is the User? Have you noticed the shift in human focus and concentration?
Referrals Defined. In a Way You and Your Boss Won’t Like.
#1040Referrals Defined. In a Way You and Your Boss Won’t Like. QUESTION FROM A READER: I am taking a new business development job for a wellness and surgery center. We need doctors to refer their obese patients to us. Doctors seem so hard to get in front of, and they don’t like sales tricks. Do you have any new suggestions …
It was a chance meeting. Or was it?
#1007It was a chance meeting. Or was it? I was walking in the parking lot of my local Starbucks with Gabrielle, my 2-year-old daughter, in my arms, when a guy came over and started to talk to me.
Training is Out. Education is In. Are You In or Out?
#1044Training is Out. Education is In. Are You In or Out? There are no two companies that train alike. Some go all out. Some do little or none. From my personal observation over the past five years, training (especially sales training) is in decline. Training budgets follow the economy and corporate profits.
The basics are over. Maybe you don’t know it yet.
#1003The basics are over. Maybe you don’t know it yet. “Let’s get back to the basics” is arguably the single-dumbest phrase in sales. (Not to be confused with the angriest phrase in sales, “We’re changing the comp plan.”)
Elements From the Past Twenty Years You Can Use for the Next Twenty!
#1043Elements From the Past Twenty Years You Can Use for the Next Twenty! I’m celebrating my twentieth year of writing about sales, networking, loyalty, trust, attitude, leadership, business social media, and personal development.