The price of fleas is always negotiable. Or is it?
UntitledThe price of fleas is always negotiable. Or is it?Price. The most perplexing of all sales obstacles.
Picture, picture on the wall — who’s the top server of them all?
#631 Picture, picture on the wall -- who's the top server of them all? As a customer service and customer loyalty expert, I am constantly challenged to "set the standard" and "set the example." For the past 20 years I have lived by the 5,000 year-old Chinese Proverb: "To Serve Is To Rule." I found that the more I served, ...
Help, I’m stuck in a crappy job and I can’t get out!
Help, I’m stuck in a crappy job and I can’t get out!