567#567I think I can. I think I can. I thought I could. I thought I could. It’s my birthday. I’ve had more than 50 of them. And lets just say that they’re not as exciting to me as they once were. However, they are more stimulating. More thought provoking. And with each passing one, more intense. I think there is …
Upping the Standards – and WOWing the Customer.
“Hi my name is Kim Waggy, I’m the concierge at the Broadview Hotel, (in Wichita, KS) you’ll be staying with us on the 15th and 16th of October, and I’m calling to see if you need anything special.” Oh my God. Total shock. Five hundred hotel stays over the last three years and this is a first in service. …
Does Contact Management Lead to Sales?
Yes. Information is power, but like all power, it must be harnessed to have any value. How are you controlling your power – and especially your sales power? If you’re like me, often it’s the tail wagging the dog. Come on admit it, your information control could be better (or couldn’t be worse). At some point, loss of control leads …