I Want a Consistent Sales Presentation – that Sells.

Finding the Right Salesperson

  Mark Krial’s product is people. He sells and rents them. Technical people who help others fix or understand their technical and computer stuff better. His company, Vienna, VA based Cornell Technical Services, has provided thousands of people since its inception in 1991. His sales presentation is technical and detailed in nature because he is solving complex and intricate business …

 

Converting satisfied to loyal – Spinning straw into gold.

  This is an excerpt form my book: Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Your ability to convert your satisfied customers into loyal customers is the fulcrum point of your long-term success both as a company and an employee (person). The company wants loyal customers to ensure a solid customer base and long-term growth. The employee wants them …