This Little Piggy Got in the Door!

I hate cold calls. I think they're a waste of time (but that's another issue). For those of you that are still stuck doing them, here's a refreshing look at the process. There are three steps (objectives) to (face-to-face) cold calling: Getting in to see the decider. Gaining the decider's interest. Making the sale (or closing the next step in ...

 

I Have No Reservations About Friendly Service

I was calling to check on reservations for my one night (city un-named) stay. Our office was closed for the holidays, and I couldn't find the information I needed (if you've ever seen my office you'd understand). I knew it was one of two places -- either the Radisson or the Marriott Courtyard. I called directory assistance for the city, ...

 

Decide to Make Every Day the First of Year.

Well it’s a new year again. More resolutions, more goals, more plans. If the new year only ran until February, we would be fine. Most people can only keep their resolutions and goals going for about a month. Don’t take my word for it ask any fitness center. Crammed in January, empty in February. Hey, wait a minute. Didn’t someone …

 

Good, better, best. Which one are you?

Personal achievement. Success. Fulfillment. Big words that every entrepreneur or salesperson seeks. “Get there by setting goals,” they say. “Wrong,” I say. Now, I’m not saying don’t set goals. I am saying don’t set big goals and think that they’re the direct path to personal achievement, fulfillment, or success. They’re not. In my experience, I have found most people set …