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Since 98% of all sales are NOT made on the first call, follow-up is as important as any part of the selling process. Turn off the TV, stop making excuses, develop your own follow-up system, and watch the sales roll in. Jeffrey Gitomer’s Little E-Book of Follow-Up was first released in 2004 as a companion to the international runaway best seller, Jeffrey Gitomer’s Little Red Book of Selling.
You can work out anything, if you take the time to understand the other person’s point of view. Listen with the intent to understand before you speak, then you can respond with the full knowledge of what has been communicated. Jeffrey Gitomer’s Little E-Book of Listening: How to Listen with the Intent to Understand was first released in 2006 as a companion to the Little Black Book of Connections.
Who do you trust? Who trusts YOU? This book has answers that will inform you, alarm you, entertain you, reinforce you, and give you the tools you need to build and keep this most valuable personal and business asset.