loyalty

    Customer Loyalty Concepts

    Customer Loyalty Concepts

    $15.00 USD

    A truly unique, 64-page, easel-backed, desktop flip-book, readable from both sides at once, and containing the best of Jeffrey’s Customer Loyalty Principles. A fully-illustrated, easy to read reminder to always give the best service you have ever received.

    Customer Satisfaction is Worthless, Customer Loyalty is Priceless

    Customer Satisfaction is Worthless, Customer Loyalty is Priceless by Jeffrey Gitomer

    $30.00 USD

    A timeless classic about the value of a loyal customer. Why measure satisfaction when all that counts is loyalty?