Showing 5–8 of 8 results
People send Jeffrey questions every day. The reason is simple: salespeople are looking for answers. Out of the thousands of questions that he’s received and answered, the selections in this information-packed 40-page e-book are the ones that Jeffrey perceives to be the most generally applicable to all salespeople, regardless of their company or situation.
Running a road race is not just about winning. It’s about competing. It’s about being and doing your best. It’s about personal best – not world best. Ask any runner. It’s about personal victory and personal pride. Same in sales. Jeffrey Gitomer’s Little E-Book of Winners and Whiners: How to Stop the 29.5 Most Common Sales Whines and Prepare to Win is a companion to the Little Platinum Book of Cha-Ching.
In this 50-page e-book, Jeffrey shares some of the intimate personal information that has been passed down to him or that he has experienced — the most significant people that had the greatest impact on his attitude and, as a result, his success. People of Attitude and Influence was first released as a companion to the New York Times best seller, Jeffrey Gitomer’s Little Gold Book of YES! Attitude.
How much is one customer worth? How much does it cost to lose one customer? More than you want to know. More than you can measure in real dollars. Most people only measure the dollar loss of a sale, or how much revenue was lost for the year. Big mistake. For openers, multiply that times 20 years. React, Respond, Recover +1: Jeffrey Gitomer’s Little E-Book of How to Win Back Lost Customers is a companion to Customer Loyalty Concepts.